FAQ
WHAT DO THE FACE PACKS DO?
THE N|B ROSE PINK: is carefully crafted to reduce frown-lines, crows-feet and ageing lines across your face and neck. It gives you fuller, more supple and ever youthful skin.
THE N|B WHITE DIAMOND: has been perfected to give you a lighter complexion, removing all dark spots and tan lines as well as under-eye spots. It also gives you a fuller and more supple face.
WHAT ARE THE FACE PACKS MADE OF?
Both the packs are lovingly prepared by me at home with all the safety precautions necessary.
They are 100% Natural & Chemical-Free.
Made with a completely Vegetable Base, the face packs are mixed with seed ingredients, sourced from across the world, to imbibe with packs with anti-aging mana and goodness. Finally, the packs are soaked in essential oils that have specifically been chosen to give you a natural yet lasting shine.
HOW DO THE FACE PACKS WORK?
The secret recipe of the 10+ Vegetables chosen for the base are designed exclusively to generate the maximum amount of hyaluronic acid. Your body generates that naturally, so you won't need to worry. It is, however, the key ingredient in derma-fillers such as botox. So, we are able to emulate a Botox-like look without the need for fillers.
Shipping questions
SHIPPING CHARGES
Shipping is absolutely FREE for all products within India.
SHIPPING POLICY
Currently, we ship only within India through registered courier companies. Domestic orders: delivered within 1-5 business days. (You will get the delivery date confirmation once your order is confirmed.)
*Please note that Sundays and Public Holidays are not set as working days for standard deliveries.
All orders are processed from our store in Kalindi Colony, Delhi. Orders will be delivered to the shipping address mentioned at checkout.
Returns questions
RETURN & REFUND POLICY
As our products are natural handmade products that are perishable, all sales are final. The Natural Botox will be happy to replace any item(s) in the unlikely event that they might be damaged or spoiled during transit. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives to its destination. The Natural Botox is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered. We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (Blue Dart, Delhivery or DTDC), but this, of course, is out of our control. To enjoy the rejuvenating effects of our products, we urge you to make the necessary arrangements to receive your product when delivered.
Shipping/handling charges are not refundable. Refunds can only be credited to the originating credit card. Please refreigerate before and in between Use.Several types of goods are exempt from being returned. Perishable goods such as vegetable-extract creams cannot be returned.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at thenaturalbotox@gmail.com.
Return Shipping
To return your product, you should mail your product to: L20 Green Park, New Delhi 110016You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.